Ordering and Shipping Information
Do you offer any customization on the arm or accessories?
Yes. We provide customization in hardware, and software of the arm or ...
Can I return my order?
If for any reason you are not happy with your purchase, you ...
Do you provide warranty on the robots?
We provide 1 year warranty on all purchases from Dorna Robotics. If ...
How about the customs duties?
Buyer has to pay for any customs duties that occur on international ...
How long will it take to get my package?
From the time that we ship your order, it normally takes between ...
What shipping methods are available?
We use UPS Ground to ship the US orders and DHL Express ...
How much is the shipping cost?
The shipping charges vary depending on your shipping address. To see the ...
What methods of payment do you accept?
You can directly submit your order on the website using credit card ...
How can I place an order?
You can directly submit your orders on our shopping page. If you ...
How long does it take to ship my order after placing the order?
The lead time for robot orders is mentioned on the product page ...