Warranty

  1. The warranty period of the controller box, the five stepper motors, and the five sensors shall be 6 months as of the date of receipt of this product by the user. Other accessories shall not be covered by the warranty service.

  2. Opening the case of the controller box, will void the warranty.

  3. In the event of warranty, the customer will receive a free repair or replacement of the failed parts.

  4. In the event of a non-artificial performance failure of the product during the warranty period, please immediately contact us via email (support@dorna.ai).

Note: The freight for any replacement or return that meets the above conditions shall be borne by us while the tariff at the destination which is required to be paid due to its policy shall be borne by the customer.