- The customer can return the product within 2 weeks of delivery if the product is still in the same condition as they received it.
- We do not refund the original shipping and handling fees, and the customer has to take care of the return shipment.
- We charge 20% restocking fee on returned items.
- To initiate a return, first contact the support team (firstname.lastname@example.org), and receive your return authorization code, and further instructions.
Note: No return will be accepted without return authorization code.